Never Split The Difference | Chris Voss | TEDxUniversityofNevada
TEDx Talks
Why leaders watch it
A compact introduction to tactical empathy and negotiation techniques usable by any leader.
Former FBI hostage negotiator Chris Voss presents the ideas of Never Split the Difference in a TEDx talk. He explains how hostage negotiation tactics apply to everyday negotiation.
Takeaways
- Tactical empathy builds leverage
- Listening beats arguing
- Negotiation is information gathering
Topics: Persuasion & negotiation
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