Thanks for the Feedback | Doug Stone & Sheila Heen | Talks at Google

Talks at Google

Why leaders watch it

Practical skill for receiving and acting on feedback, essential for managers.

Doug Stone and Sheila Heen, authors of Difficult Conversations, discuss their book Thanks for the Feedback at Talks at Google. They explain why receiving feedback is hard and how to learn from it.

Takeaways

• Identify the triggers that make feedback hard to hear
• Separate the feedback from your identity
• Seek feedback proactively

Topics: Feedback, coaching & mentoring, Learning & growth

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