Video from Jeff Bezos about Amazon and Zappos

07272009july

Why leaders watch it

Bezos on customer obsession, invention and thinking long term, with a candid view of how Amazon makes decisions.

A short 2009 video of Jeff Bezos talking about Amazon and Zappos. He discusses customer focus, invention and long-term thinking.

Takeaways

• Obsess over customers, not competitors
• Be willing to be misunderstood
• Think long term and invent

Topics: Founder & CEO stories, Strategy & competitive advantage

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