Paul Buchheit at Startup School 08
startupschool
Why leaders watch it
Gmail's creator on listening to users, acting on limited information and relying on feedback over advice.
Paul Buchheit, creator of Gmail and founder of FriendFeed, speaks at Startup School 08 about listening to users. He covers feedback, features, aiming for 100 happy users, and treating "that's impossible" as a statement of limited experience.
Takeaways
- Ship early and learn from real users
- Advice from others is limited by their experience
- Aim for what users want
Topics: Startups & entrepreneurship, Product leadership
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