How to crash an airplane – Nickolas Means | The Lead Developer UK 2016
LeadDev
Why leaders watch it
United 232 case study of how a captain used crew resource management, delegation and calm improvisation in a crisis.
Nickolas Means tells the story of United Airlines Flight 232, which lost all flight control yet saved more than half its passengers. He draws lessons on teamwork, crew resource management and leadership for software teams.
Takeaways
- Use every person's expertise, not just the leader's
- Delegate and invite input under pressure
- Prepare teams through trust and communication
Topics: Crisis & high-stakes leadership, Building teams & trust
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