Debugging Under Fire: Keep your Head when Systems have Lost their Mind • Bryan Cantrill • GOTO 2017
GOTO Conferences
Why leaders watch it
Real incident story on how a single mistyped command took down a datacenter, with lessons on human factors and staying calm during outages.
Bryan Cantrill's GOTO Chicago 2017 talk on debugging production systems under pressure, centered on the incident where an operator's mistyped command rebooted an entire Joyent datacenter. It covers human factors, automation and architecture.
Takeaways
- Human error is a system problem, not a person problem
- Stay methodical when systems fail
- Build tools that make mistakes hard
Topics: Failure, safety & learning orgs, Crisis & high-stakes leadership
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